When you have a paid event and need to comp an individual registrant, you can use the waive payment feature. Log in with an administrator or event registrar role and begin registration for the event. When you reach the payment screen, you will see a button that says "Waive Payment & Complete Registration." Using this option allows you to complete the registration with no payment due.
Fields with amounts associated will still display on the confirmation but no charges will appear and the purchase total for the event will be zero dollars.
Last Updated: December 5, 2013